Hosting Migration ServiceFREE for our new customers

At iCore Technology, we offers FREE hosting migration service for our customers. Terms applied.

Shared Hosting Migration

Basic info

For a standard shared hosting migration please have a full cPanel backup ready for download. You do not need to upload it to your new iCore Technology shared hosting account, however doing so will save some time. The current iCore Technology account should have no data in it, as the backup will overwrite any data. The username on the account may change during the restore, in order to match the username in the backup.

Your responsibilities

After a restore please log into the account to check the data, for example email accounts in cPanel and files in public_html. The MySQL database count and email accounts should match, and the space usage be very close between the two accounts. Before cancelling your old account, the DNS should be changed and the account confirmed to be working.

Possible problems

Due to PHP differences you may need to change the PHP version in cPanel->select PHP version. Old php.ini / .htaccess files may need to be modified as well. If there is not sufficient disk space free, a backup in cPanel may not be possible.

Other

If a full cPanel backup is not possible, due to the previous host disabling the backup, or old server being too slow to make a backup, a normal migration is not possible. In these cases, iCore can copy the files via FTP from the old host to the new host. However this does not include MySQL and cPanel settings like sub-domains which must be manually restored. For MySQL your responsibilities would include taking a database dump and uploading the data to your iCore account for a iCore's technician to restore.

iCore Technology however could not guarantee that full migration is always possible, whereas some hosting providers do not allow to do so.

Non cPanel systems

• For systems transferring from another control panel to cPanel, a free migration by cPanel is offered at https://cpanel.net/cpanel-whm/migrate-cpanel/ with your cPanel license.
• For non cPanel systems without a control panel, iCore Technology can assist in copying the files in ftp over to a new account. Mail, MySQL and any other data not with in FTP is not included.

Will there be any down time during the migration?

There is absolutely no down time during the migration. Even after the DNS servers are switched. Website traffic will either reach your old hosting company or new hosting company during the first 24 hours. We recommend not doing any website updates or maintenance during the migration period to ensure that the data is in sync.